Affordability of water and wastewater utility bills is a growing concern, with water rates rising faster than the cost of most other goods and services. Though many water utilities have been addressing affordability concerns in their own way, customers still struggle to make ends meet. While there is research on problem identification and water affordability interventions, there are few studies that demonstrate the effectiveness of those interventions, especially of the more emergent approaches.

This project addresses existing policy challenges by directly engaging water utilities and organizations representing utility stakeholders on the leading edge of addressing affordability. The proposed objectives of this research are to 1) document emerging utility-led affordability innovations across a variety of contexts and geographies; 2) evaluate the associated costs, benefits, and feasibility of different approaches; and 3) disseminate the findings to improve responsiveness and effectiveness of affordability efforts.

We are convening four workshops with utilities and experts to gain deeper insight into the costs, benefits, and feasibility of affordability efforts. The following four blogs document the key takeaways from each workshop.

Authors

  • Principal Investigators: Greg Pierce, UCLA Luskin Center for Innovation (LCI); Morgan Shimabuku, Pacific Institute; Sri Vedachalam, Corvias Infrastructure Solutions (CIS)
  • Project Team: Grace Harrison, LCI; Christine Curtis, Pacific Institute; Margo Davis, CIS; Ahmed Rachid El-kattabi, University of North Carolina Environmental Finance Center

Funding Acknowledgements

Funding for this policy brief was provided by the Resources Legacy Fund. This brief This research was made possible by The Water Research Foundation (WRF) project 5179.

Photo credit: istock/tuachanwatthana

More recent water news

For the Press: UCLA research and commentary on the LA fire response and recovery

Our experts are available to comment on: 1) Water Supply and Urban Water Systems; 2) Air Quality and Public Health Impacts from Wildfires; 3) Land Use and Governance Considerations for Recovery; 4) Politics of Disaster and Response; and 5) Climate Whiplash and Extreme Weather

UCLA Luskin Center for Innovation releases Strategic Roadmap

Journeying through 15 years of impact, our priorities for the next few years, and opportunities to partner